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Technical Support

Nowadays without assured technical support, it’s being inevitable to sell electronic products, digital and software. To make use of the products and services to the extreme the customers are required to be consistently supported. For product purchasing, technical support feature is the deciding factor. Some customers are happy to spend more to get it with technical support whereas some purchase products only with the support. In an organization, the software product and services are generally used by various peoples, and the users need to get some help with the company which provided the product to support.

We offer customized technical support functions for electronic gadgets, electronic products, software, special tools, etc. To provide support our training department takes formal training from the client and the same will be presented to the team. To provide various languages, time zones, and skills our services are customized.

Through call centre, email support and chat support the technical support functions can be offered and with technical support function new opportunities to sell add on products and services.

With 100% superfluous systems for the internet, voice, electricity supply, etc. Our facility is centrally located to offer uninterrupted service to our clients

Some of our support services offered

  • Technical support(L1 - L5) services for hardware, software and products.
  • Services on Remote Monitoring
  • New set-ups and Configuration
  • Technical Problem ticket management
  • Support and Add On Sales
  • Up-Selling

Our Advantages

  • 24x7 uninterrupted support
  • To execute projects we have Unique methodology
  • Train the Trainer model
  • Continuous process improvement
  • Short time Scalability
  • Highly talented workforce