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Outbound Support

The people who tried to reach out to the client through inbound, email, or chat are referred to as outbound support. They are different from telemarketing calls and cold calling. It supports to reach the customers whom we fail to service or enquire through email or chat to call back or request for callbacks. These services are used to convey special instructions, deals, offers, surveys, reminders data collections, etc

Appointment Setting

Appointment setting is crucial for new or traditional to develop and expand the business. We know that appointment setting is much more than calling a list of phone numbers daily. Where appointments scheduling makes the business prospects very close to you.

Concentrate on other business strategies by Outsource your appointment setting services. the whole appointment setting task including fixing, canceling, rescheduling appointments and meetings, just like a Virtual receptionist is done with our experienced customer service representatives execute at Paval Soft.

Appointment setting and schedules at affordable rates. Contact Paval Soft for flexible solutions

Market Research & Survey

Market Research and Survey is to analyze the current status of the business offers with respect to products and services or related to products when they want to know the consumer’s state of mind or when the company wants to know the industry trends or when organizational decisions is taken by the company

Our Market Research and Survey process includes a questionnaire, completely designed report with clearly outlining the results statistical document and graphic presentation and includes tracking data from customers. But from initial design till the final results, we at Paval Soft work with you in the entire Market Research and Survey process. Our goal is to get the information you need to make the best decisions for your company or organization with the best marketing research methods.


By collecting pending payments and debts through our collection services we increase your organization’s profit. Through the collection process that will never attempt to spoil the relationship with the customer and we follow the progressive.

Our collection services include:

  • Commercial collection
  • Consumer collection
  • Debt recovery
  • Medical collection
  • Collection executives, deliver outstanding collection services
  • Follow-up

Without proper follow-up no business is existent. To convert a potential visitor into a customer for your business or product follow-up is essential for any business. There will be a change if progressive and follow-ups exposure or sale in your products. For highly focused and results-oriented follow-up campaigns we offer to significantly boost your business. The prospect customer won’t be missed with our follow-ups services that can be done by two channels that are following

  • Email follow-up
  • Phone follow-up

With our experienced and professional customer support representatives, we at Paval Soft effectively handle your follow-up services and make business more successful.

Telephonic Auditing

Telephonic Audits will simplify the exhaustive process of auditing. Among organizations and individuals, this service makes it popular by its flexibility. The whole exercise of auditing can be done through telephone where the time taken to visit someone will be saved

For any product or service auditing can be offered. To select sects of people the government offers a free scheme and a telephone audit can conduct to see whether the free schemes have reached people without any issue. For reference and necessary action, the telephone audit will record the details.

To brand promotion and motivating dealers private corporate companies to distribute flyers, signboards, free offers to their dealers.