South Africa Office
To the global clients for nearly a decade Paval soft has been one of the leading Inbound Call Centre outsourcing services. This includes both technical call support, non-technical support, order taking services, inbound sales, customer services, helpdesk solutions. The key to customer recognition is good customer service. Regardless of whichever industry one is a part of, customer support is of most importance. Obtaining new customers is important, but enduring on to existing customers is significant. Your outstanding customer support services will help in acquiring new ones by spreading the news only if the existing customers are satisfied.
For excellent results, we analyze the client's requirements and design a solution. The product to offer high-quality service the team will be trained on the process. The methods will be discussed with the client and determined. To ensure the service levels the team will be monitored by the quality analyst and Managers constantly.
The professional will take care of the outsourced process as we assure the clients. The clients will be able to provide professional service to their customers when they save a substantial amount of cost by outsourcing on operational overheads. We customize systems of inbound support services to offer high. By sitting in their office the clients will be provided by online access to track the operations.
With 100% superfluous systems for the internet, voice, electricity supply, etc. Our facility is centrally located to offer uninterrupted service to our clients