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SugarCRM Development

SugarCRM gives great flexibility for managing customer interaction, sales growth, enhanced customer experience and the ability to manage multiple businesses needs to increase the effectiveness of marketing campaigns.


Unlike traditional CRM systems that focus on tracking and managing sales using the "one size fits all" approach, Sugar CRM is the first to address your individual needs. Paval Soft helps you improve sales, marketing, and service processes for the best challenges and as the most effective solution by addressing the following hurdles:

  • Customer interaction management - marketing, sales, and services
  • Advanced Keyword Research and Gathering
  • Marketing automation - retaining more customers
  • Better managed contacts, opportunities, leads, interactions, accounts, etc
  • Integration with other business systems
  • Empower users
  • Access CRM system anytime, anywhere with mobile/tablet access and web browser
  • Innovative and rapid SugarCRM integration

Our SugarCRM services include:

  • Consulting
  • Understanding Business Process
  • Mapping Functionality
  • Conclude Integration Plan
  • Re-engineering the Process
  • Implementation
  • Deployment and Configuration of On-site
  • Deployment and Configuration of On-premise Edition
  • Data Migration Support
  • User Adoption Support
  • Development of Custom Module
  • Development of Custom Plugin
  • Development of Custom Extension
  • Customization
  • Customize Module
  • Automate Workflow
  • Plugin and Extensions
  • Audit and Tune Performance
  • Integration
  • Integrated Technology Ecosystem
  • Third-party API
  • Web Integration
  • Integrations with 3rd party products (ERP systems, e-commerce portals, Point-of-Sale (POS) solutions, Contact Centre solutions, Chat, SMS gateways, etc)
  • Reporting, Dashboards, and Analytics
  • Standard and Custom Reports
  • Standard and Custom Dashboards
  • Dashboard for Mobiles

How will SugarCRM help you with customer management?

With Marketing

Campaign Management, Email Marketing, Marketing Automation, Marketing Analytics, and Social Media Management.

With Sales

Performance Management, Contract Management, Proposal Management, Analytics, e-Commerce, and Relationship Intelligence.

With Support Services

Multichannel Contact Centre, Voice of the Customer, CTI integration, Field Service, Service Analytics, and Knowledge Management.

With Integration and Management

ERP, Integration Platforms, Accounting & Financial Management, and Cloud Services.


Content Management, Enterprise Collaboration, Web Conferencing, Email & Calendar, Business Process Management, Location Based Services, and Learning Management.

Data and Analytics

  • Data Enrichment, Analytics, and Business Intelligence.
  • Reach us for more details about our SugarCRM services and solutions.